Booking Confirmation

The booking confirmation is valid once the deposit has been paid, i.e. 30% of the total accommodation costs.

 

  1. Confirmation of availability by “Muses Villas Resort” for a certain date does not imply that the reservation has been made and is valid.
  2. To be considered valid and final, any booking must be accompanied by proof of deposit of 30% of the total cost of accommodation or the whole amount of the cost with a receipt.
  3. The receipt of the deposit must be sent by e-mail no later than the deadline given to you by “Muses Villas Resort” via email.
  4. Any costs of the deposit are borne by the depositor.

Money Refunds

In case of cancellation, refunds are made only in the following cases:

1. 0% Cancellation Fees – 100% Refundable
  • When the cancellation notice at “Muses Villas Resort” is made more than 60 days before the arrival date.
  • The deposit is being refunded by 100%
  • Cancellation notice is made exclusively via email.
2. 100% Cancellation Fees – 0% Refundable
  • When the cancellation notice at “Muses Villas Resort” is made from 59 to 0 days before the arrival date.
  • The deposit is NOT refundable.
  • Cancellation notice is made exclusively via email.
In case of cancellation of the reservation during the stay, the customer is obliged to pay compensation to the company of 100% of the value of the booking for the total days of the agreed period.

Payment Methods

The rest of the booking value (70%) is paid upon arrival with the following methods.

  1. Cash upon Arrival
  2. Debit or Credit Card upon Arrival
  3. Bank Deposit
  4. Online Card Payment (*not in use at this moment)

Check In – Check Out

● Check In from 2pm (14:00)

● Check Out till 11am (11:00)

Terms of Stay

● A minimum of a 7-day stay is applied to all bookings.
● Pets with a max. weight of 7kg are allowed, upon request.
● Change of Linens, Towels & Housekeeping is due twice a week.
● An extra bed costs 25€/night, on request.
● We can provide a baby cot & baby chair free of charge.

Need help?

Contact us at info@musesvillassani.com for questions related to refunds and cancellations or leave a message here.